Prerequisite:   This course works well with TDWI Enterprise Business Metrics.

 

One-Day Interactive Course or Two-Day Workshop

You Will Learn

• How to define and use business metrics to improve business performance via major business and IT initiatives
• How to quantify and continually improve the business value enabled by DW/BI
• Best practices that can be used by joint business and IT teams to define business metrics, processes, and mechanisms (e.g., dashboards, scorecards, reports)
• Techniques for defining an integrated set of core “value metrics” that quantify bottom-line impact and “analysis metrics” that provide critical insight for identifying and diagnosing potential problems
• Methods for integrating new business metrics and processes with existing business performance management methodologies such as Balanced Scorecard and Six Sigma

Geared To:

• BI program and project managers; business managers who utilize business metrics; business analysts; developers of dashboards and scorecards; data stewards and data administrators; and finance professionals who support business performance programs

Note: It is recommended, but not required, that representatives from the business organizations that will be using the metrics participate in the session.