TDWI Quality Management for Business Intelligence Systems

    Prerequisite:   None

     

    One-Day Course

    You Will Learn:

    • Quality Management principles and how they apply to BI systems
    • How to plan for quality and measure success
    • The many dimensions of BI Quality
    • The difference between Quality Assurance (QA) and Quality Control (QC) and how each applies to BI
    • How to apply Quality Management for more than 80 deliverables of the BI System Lifecycle
    • How to apply Quality Management practices for sustained value and continuous improvement
    • How Quality Management fits into BI organizations, roles, and responsibilities

    Geared To:

    • Program managers and project managers; BI architects, designers, developers, quality assurance, and testing staff, BI technical and support staff

    Quality management is a challenge in any information systems endeavor, but it is substantially more complex and challenging for business intelligence and data warehousing systems. The purpose of BI systems – to change data into information – increases the level of complexity beyond that of operational and transaction systems. The differences between BI and operational systems are numerous including such challenges as fuzzy and volatile requirements, system size and complexity, poor-quality source data, undocumented business rules, and iterative development. These differences make establishing quality levels difficult, yet the business-critical nature of BI systems makes quality imperative.

    The course teaches the essential skills to apply quality management principles and practices to BI systems. Recognizing that BI projects are time-consuming and complex, this course takes a pragmatic approach to quality management. It focuses on proven best practices and the application of quality management principles to the full range of deliverables of the BI life cycle. From initial requirements, through development and deployment, and into production operation, the course has a strong focus on quality assurance, quality control, and continuous improvement. You will learn the quality management practices necessary to assure value and maximize the return on your BI investment.