Bringing Business and IT Together: Practical Steps to Improved Working Relationships

Prerequisite: None

Common symptoms of broken business/IT working relationships
How to go beyond treating symptoms to address the real causes
Critical elements of successful working relationships and how to apply them for improvement
Why measurement is essential to improved business/IT working relationships
What can and should be measured about business/IT alignment
How to implement business/IT alignment measures
How to apply measures to improve business/IT relationships

Executives and leaders in both business and IT; anyone in IT who must work with business; anyone in business who must work with IT