A Systems-Thinking Approach to Business Analytics

Prerequisite: None

What systems thinking is, and why it is a natural fit for business analytics
Fundamental principles of influence, cause, effect, and feedback
A framework to define and manage businessfocused analytics
How to use systems thinking models to identify and define analytic requirements
How to use systems thinking to make analytics purposeful, insightful, and actionable
How to use systems thinking in the BI program including change management, quality management, portfolio management, and value management

BI program and project managers
Anyone responsible for designing and building scorecards, dashboards, and analytic applications
Anyone who needs to use analytics to gain business insight, understand cause and effect, develop conclusions, and determine a course of action